We want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return eligible items within 14 days of delivery for a refund or exchange.

Eligibility

• Items must be unused, in the original packaging, and in the same condition as received.
• Certain products, like consumables (filters, cartridges, etc.), may not be eligible for return once opened.

How to Return an Item

1. Contact us at [aeris271@outlook.com] with your order number and the item you wish to return.
2. We will provide instructions for returning your item.
3. Once we receive and inspect the returned item, your refund will be processed within 5 business days.

Return Shipping Costs

• Customers are responsible for return shipping unless the item is defective or damaged on arrival.

Refund Method

• Refunds will be issued to the original payment method used at checkout.

Exchanges

• If you would like to exchange an item, please contact us and we will guide you through the process.

Contact Us

If you have any questions about returns or exchanges, please email us at [aeris271@outlook.com].